FAQ

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INSURANCE FACTS & FEATURES

NEWS – TIDBITS – HELPFUL HINTS

What if someone stole your identity?  State Auto, Grange, and Auto-Owners now offer coverage to your Homeowners to help you recover from this terrible event.  Call our office to find out more about this important addition to your homeowners.

Why do I need flood insurance?  You have read a lot about Flood Insurance since Katrina hit the Gulf Coast. This is a special coverage NOT included in your basic homeowners policy or business policy. Flood coverage is written through the National Flood Insurance Program (NFIP) which is backed by the federal government. This coverage is for damage done by surface water that is either an “overflow of inland water or the unusal and rapid accumulation of runoff of surface water from any source.” Also, a flood is not a flood if it is confined to your premises, unless it covers more than 2 acres. Who needs flood insurance? – Anyone who has a remote possiblity of surface water accumulating near their home or business. There is a difference between water damage (most times covered by your homeowners policy), and flooding which is never covered by your homeowners policy. Call our office for more details and to get a quote for flood insurance to protect your property.

Why do I need to buy insurance?

  • Protects your assets against attachment as a result of a court award.
  • Provides for cost of defense when you are sued.
  • Allows you to purchase such high value items as a car or a home by insuring the collateral on behalf of the financial institution that lent you the money.
  • Provides financial security for your family in the event of your death.
  • Provides for the health care of you and your family through systematic payments.
  • Allows you to save for retirement while deferring interest payments to a time when your income is lower, thus reducing your tax payments.
  • Allows you to remain financially solvent when you’re ill and can’t work.

What factors affect the insurance premiums I pay?

  • Your Claim activity
  • Your Driving Record for auto, Where you live for home and auto and how auto is used
  • Your Credit Score
DeLong Insurance - Frequently Asked Questions - Auto InsuranceAUTO INSURANCE

How does where I live affect my premium?

Where you keep your car directly affects your chances of having an accident or becoming a victim of theft or vandalism. The likelihood of encountering these problems increases in larger, more densely populated cities, while such incidents remain relatively low in rural areas.

Do all states require some kind of Liability insurance?

No. Although not every state requires Auto insurance, some have “financial responsibility” laws mandating all drivers to be able to pay for any damage or injury they might cause. However, Liability insurance is still the best way for you to meet your state’s financial responsibility requirements.

How do I keep my insurance rates low?

Besides maintaining a clean driving record, consider investing in special safety and security features for your car. If you’ve been in an accident, consider taking a defensive driving course. Also, keep your credit rating excellent. This is a vital part to keeping your rates low.

How do I keep my insurance company from cancelling my policy?

As well as keeping up with your payments and paying your bills on time, you can also keep your losses to a minimum. If you turn in too many claims, or get too many incidents on your driving record, the insurance company could cancel you, and you would have to be written on a non-standard insurance policy that will cost more.

What happens when I loan my car to someone? Is that person covered by my policy? Am I still covered?

Yes. Liability and coverage for Physical Damage (i.e. Comprehensive and Collision) always follows your car. Plus, if the driver of your car is insured, his/her policy will also be available to cover the cost of damages and injuries.

The same rules apply when you borrow someone else’s vehicle; your own insurance follows you no matter whose car you’re driving. But the vehicle owner’s policy is the key coverage in the event of an accident.

Am I covered for natural disasters or “Acts of God”?

Comprehensive insurance, which covers you for fire and theft, generally covers you against damage by flood, earthquake, hail, and other natural perils, except when your car is overturned (which is technically considered a collision). If you have specific concerns about the safety of your vehicle in natural disasters, contact us for information on catastrophic coverage.

How can I challenge my insurers if they refuse to cover a claim?

Usually, insurers that refuse to cover a claim have a strong legal reason for doing so — even if you disagree. First, contact us if you feel you’re being treated unfairly. Your agent is your strongest advocate in insurance matters. If it’s a legal problem though, you might have to hire a lawyer.

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HOMEOWNERS INSURANCE

Who decides on the type of insurance, the mortgage company or me?

You do. The mortgage company collects a set amount from you each month in order to protect their investment. This money is put in escrow and covers your insurance and taxes. However, the policy is still yours and you can select the insurance you feel offers the best coverage at the best rates.Home-Toy_house_&_Umbrella_BE-2

What exactly does a Homeowners policy cover?

“Exact” coverage is impossible to define because there are different policies and about 900 insurance companies writing Property/Casualty business in the United States. However, 80% of Homeowners policies are based on a standard form. All Homeowners policies cover two important areas: Property and Liability.

Property insurance covers your structures and possessions. Personal Liability, as its name implies, means you’re legally obligated to pay money to another person for actions caused by you, your family, or your property. That liability extends to medical payments to others for injuries caused by you or your family.

Are floods, earthquakes, and other natural disasters covered?

Most catastrophes are covered. Flood and earthquake damage, however, are not covered by a standard policy and both perils are more common than many people realize. Flood insurance, can be purchased from the Federal Flood program and has a 30-day waiting period . We can advise you on such normally excluded conditions such as floods and earthquakes.

Are there exclusions I should know about?

Exclusions listed and defined in your policy might include neglect, intentional loss, “earth movement,” general power failure, and even damage caused by war. If you fail to take care of your property (e.g., a leaky roof), you might not be covered. Obviously, if you intend to lose an object or damage your property, there’s no coverage.

One other exclusion that can be costly is the Ordinance or Law exclusion. Building codes established by governmental bodies that drive up the cost of rebuilding or repairing after a loss occurs might not be covered by your insurance policy. Thus, if you discover when replacing damaged property that current law demands higher grade or more expensive materials than those you’re replacing, the new materials might not be covered fully.

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DeLong Insurance - Frequently Asked Questions - Renters InsuranceRENTERS INSURANCE

How expensive is renters insurance?

Renters insurance is typically available for as little as $100 a year.

Does my landlord’s insurance protect me?

Generally, no. The property owner’s insurance covers the building itself and seldom a tenant’s possessions or liability. Clarify this with your landlord before signing a lease.

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BUSINESS INSURANCE

I’m just getting my business started. Do I need insurance immediately?

Yes. Your chance of suffering a loss begins with the first day of business. If you suffer a loss and have no insurance or have improper or insufficient coverage, your insurance agent can do little, if anything, to help you.

Also, many states and local jurisdictions require businesses to have insurance to begin operating. And if you rent space for your business, your landlord probably requires you to obtain adequate insurance.DeLong Insurance - Frequently Asked Questions - Business Insurance

I don’t have any major business assets. Why do I need insurance?

Every business has some property. When you think about it, your business is your property. Just like your home and your car, your business needs to be protected from loss, damage, and liability. In addition, your business is your source of income, so you need protection from the potential loss of that income.

Does insurance coverage vary for different businesses?

It can. Many small businesses opt for package policies that cover the major Property and Liability exposures as well as for a loss of income. A common package policy used by many small businesses is called the Business Owners Policy (BOP).

Generally, BOPs provide more complete coverage at a lower price than separate policies for each type of insurance needed. We can help you decide which policy or policies are right for your business. You can also purchase additional coverage for perils or conditions otherwise excluded (e.g., flood protection) as endorsements to a standard policy or as a separate policy.

We can advise you of the best policy (or policies) to protect you and your business.

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DeLong Insurance - Frequently Asked Questions - Student/Recent Graduate InsuranceSTUDENT/RECENT GRADUATE INSURANCE

I’m a college student. Am I still covered by my parents’ policies?

It depends on the policy and its terms. For example, most Health insurance policies cover insureds’ children up to age 18, or up to 22 if the child continues as a full-time student. If you’re over 18 and not a full-time student, you’ll need your own Health insurance policy.

What kinds of risks do college students face?

College students face many new risks as they head off to school: theft of personal property, auto accidents due to driving long distances, and risks related to attending and giving parties.

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123 North Scioto Street
P.O. Box 8
Circleville, OH 43113
Phone: (740) 474-6055
Fax: (740) 477-6250
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